Frequently Asked Questions
Have questions? We've got answers! Explore our FAQ to find clear and precise information about our services, rates, subscriptions, and much more. Whether you're preparing for your parking or need help resolving a concern, we're here to help you quickly find what you're looking for.
- Where can I find cheap parking near the Eiffel Tower?
The Pullman - Tour Eiffel Car Park lets you park quickly near the Champ-de-Mars and the banks of the Seine, avoiding the difficulties of on-street parking.
Read more: Where can I find cheap parking near the Eiffel Tower?
- Which car park should I choose near Parc Monceau?
Courcelles-Champerret Car Park is a convenient option for quickly reaching Parc Monceau and the Pereire district.
Read more: Which car park should I choose near Parc Monceau?
- Which car park should I choose near Rue du Commerce?
The Cambronne - Rue du Commerce Car Park is a convenient solution to access the Commerce district, Grenelle, and nearby metro stations.
Read more: Which car park should I choose near Rue du Commerce?
- Which car park should I choose near the Arc de Triomphe?
The Wagram Arc de Triomphe Car Park is just a few minutes’ walk from the Champs-Élysées and Place Charles-de-Gaulle.
Read more: Which car park should I choose near the Arc de Triomphe?
- Which car park should I choose to visit the Musée d’Orsay?
To visit the Musée d’Orsay, you can choose the Mazarine - Odéon Interparking Car Park, located at 27 rue Mazarine, in the 6th arrondissement of Paris. It lets you park on the Left Bank and walk to the museum in 15 minutes.
Read more: Which car park should I choose to visit the Musée d’Orsay?
- Which car parks offer spaces for two-wheelers in the 17th arrondissement?
Interparking car parks in the 17th arrondissement have dedicated spaces for motorbikes and two-wheelers. For example, Courcelles - Champerret Car Park offers several dedicated spaces, making access easier and safer for motorcyclists.
Read more: Which car parks offer spaces for two-wheelers in the 17th arrondissement?
- Which is the cheapest Interparking car park in Paris?
With the Pcard advantage, Bercy Lumière Car Park offers rates starting from €16.80 per day.
Read more: Which is the cheapest Interparking car park in Paris?
- My Pcard is no longer working. What should I do?
If your Pcard is not working, this could be due to several factors.
First, the credit card linked to the Pcard Private may have expired or been declined. In this case, you will need to update your card details. For a Private Plus or Business card, it could be due to an unpaid invoice.
Second, your Pcard may have expired. When your card expires, your new card will be automatically sent to the address provided.
If you have changed your address, please notify us via info@interparking.com.
It is also possible that the problem is a one-off caused by the car park itself. If the issue persists, contact customer service via info@interparking.com.
Finally, if none of the above reasons apply, your card may be demagnetised. In this case, please contact our customer service via info@interparking.com to request a new Pcard.
- I scanned my Pcard but the barrier won't open when I enter or leave the car park. What should I do?
Several situations may arise. If you have a subscription or a Pcard, you can press the assistance button to contact the Control Room. An agent will then ask for your information and remotely open the barrier to allow you to enter the parking facility.
However, if no one responds after waiting, you will need to take a ticket to enter the car park and contact customer service later at 09 70 14 01 11 to report the issue and receive a solution.
- Can the card provider charge additional charging fees?
Yes, the Pcard+ guarantees the lowest price. However, your provider may charge additional fees depending on your subscription.
Read more: Can the card provider charge additional charging fees?
Still have questions?
Can’t find the answer you’re looking for? Please get in touch with our team.