FAQ

My Pcard is no longer working. What should I do?

If your Pcard is not working, this could be due to several factors.

First, the credit card linked to the Pcard Private may have expired or been declined. In this case, you will need to update your card details. For a Private Plus or Business card, it could be due to an unpaid invoice. 

Second, your Pcard may have expired. When your card expires, your new card will be automatically sent to the address provided.

If you have changed your address, please notify us via info@interparking.com.

It is also possible that the problem is a one-off caused by the car park itself. If the issue persists, contact customer service via info@interparking.com.

Finally, if none of the above reasons apply, your card may be demagnetised. In this case, please contact our customer service via info@interparking.com to request a new Pcard.

Still have questions?

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