Frequently Asked Questions

Unfortunately, we cannot ensure access to our car parks for our customers who do not have reserved parking spaces.

Please contact the department of the car park via its description page.

Contact customer service by email at contact-france@interparking.com or by phone at 09 70 14 01 11.

Please visit the description pages of our car parks for more information.

1) To subscribe to a parking subscription, you can do so directly on our website from the Subscriptions page by choosing the parking location you are interested in.
You can also contact us by email at contact-france@interparking.com or by phone at 09 70 14 01 11.

2) To modify or cancel a subscription, please contact us by email or phone.

All request are made online on this website.The advantages of the Pcard+ :

1. Ease of use

   1. Payment at the machines is no longer necessary

   2. Having change is no longer necessary

   3. Keepig proff of paymen is no longer necessary

2. Time saving

   1. Easy access to all Interparking car parks in Belgium

   2. Simplified administratrion for businesses

3. Advantageous

   1. Recovery of VAT (Private Plus or Business contract, if applicable)

   2. Promotions (-10%) in certain parks

A camera located at the entrance barrier reads the vehicle's license plate and opens the barrier.
The same camera will also read the plate at the exit barrier to allow the vehicle to leave the parking.

The duration of your stay is then calculated and automatically charged to your Pcard.

License plate recognition is linked to a Pcard, but this does not mean the Pcard can only be used with one vehicle. If you wish to use a different vehicle, simply scan your Pcard at the entry and exit terminals.

Please note that license plate recognition is an additional service provided by Interparking. We therefore recommend always keeping your Pcard in the vehicle, in case the recognition system does not work.

It is important to know that only one license plate can be linked to a Pcard, and the same license plate cannot be linked to multiple Pcard.

Pcards are free, you only pay for the time you spend parked.

On your Pcard account

Go to the my account page. Enter your username and password. Under the "My transactions" tab, you will find the transactions and free entries. The transactions can be downloaded in CSV format. Also indicated are the transaction dates (the dates you used your Pcard) and the debit dates (the dates the transactions were charged to your credit card).

On your bank account

Pcard transactions appear as Servipark 040 Brussels on your bank statement.

An additional card can be obtained upon simple request sent to contact@pcard.fr.Please remember to include your customer number and contract number.

Please note, the request by email must be sent from the email address used to create the Pcard account.