FAQ
I scanned my Pcard but the barrier won't open when I enter or leave the car park. What should I do?
Several situations may arise. If you have a subscription or a Pcard, you can press the assistance button to contact the Control Room. An agent will then ask for your information and remotely open the barrier to allow you to enter the parking facility.
However, if no one responds after waiting, you will need to take a ticket to enter the car park and contact customer service later at 09 70 14 01 11 to report the issue and receive a solution.
Still have questions?
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