My Pcard no longer works – what should I do?
Your Pcard may no longer work for the following reasons:
1) You have changed your credit card, your credit card has expired, or you have blocked your credit card... and you have not updated your payment information on your account (Pcard Private only). In this case, you can update your information via the Pcard App or in your My Account area.
2) You have not used your Pcard for more than 12 months: your Pcard and contract have been automatically cancelled. You can receive a new Pcard for free by filling out a new form or by requesting it directly via the Pcard App.
3) Your Pcard is damaged: request a free replacement card by email at contact@pcard.fr or by phone at 09 70 14 01 11 (non-premium rate).
4) If you are an Interparking subscriber, please contact us directly.
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