Frequently Asked Questions

All the answers to your questions here.

1) Have you just downloaded the Pcard App and validated a payment method?

2) Have you just received your Pcard by mail?

Then, during your next parking visit, do not take a ticket — simply enter the car park using your Pcard and enjoy discounts of up to 30% off the regular price.

When you subscribe to Pcard Private, €5.00 will be charged to the bank card linked to your Pcard account.
This charge allows us to ensure, as soon as you subscribe, that your Pcard is correctly associated with your bank card. The amount is automatically credited to your Pcard account and this €5.00 credit will be used the first time you use your Pcard.

Yes, the Pcard+ guarantees the lowest price. However, your provider may charge additional fees depending on your subscription.

Unfortunately, we cannot ensure access to our car parks for our customers who do not have reserved parking spaces.

Please contact the department of the car park via its description page.

1) To subscribe to a parking subscription, you can do so directly on our website from the Subscriptions page by choosing the parking location you are interested in.
You can also contact us by email at contact-france@interparking.com or by phone at 09 70 14 01 11.

2) To modify or cancel a subscription, please contact us by email or phone.

If you have a new license plate or a new car, it is important to inform us, as some of our car parks use license plate recognition technology.
You can update this information directly via the Pcard App or in your My Account area, or by contacting us at 09 70 14 01 11 or contact-france@interparking.com.

Contact customer service by email at contact-france@interparking.com or by phone at 09 70 14 01 11.

Please visit the description pages of our car parks for more information.